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Small Business Phone Systems

Enterprise class features affordable for any business

Virtual Phone

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State of the Art Features & Equipment Insights Reports & Metrics

Small Business Phone Systems

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Small Business Phone Systems

Proving IT Managed Services, Business Phone Systems, and Business Security Systems to Michigan cities including: Adrian, Ann Arbor, Alma, Allen Park, Auburn Hills, Bad Axe, Bath Township, Battle Creek, Bay City, Belleville, Benton, Benton Harbor, Berkley, Beverly Hills, Big Rapids, Birmingham, Bloomfield Hills, Bloomfield Township, Brighton, Brownstown Township, Burton, Canton, Chelsea, Chelsea Township, Clarkston, Clinton, Clinton Township, Chesterfield, Clarkston, Clare, Clawson, Commerce Township, Comstock Township, Dearborn, Dearborn Heights, Delhi Township, Delta Township, Detroit, Dexter, Dewitt, Dundee, Eastpointe, East Lansing, Ecorse, Farmington, Farmington Hills, Ferndale, Flat Rock, Flint, Flint Township, Flushing, Fort Gratiot Township, Fowlerville, Frankenmuth, Franklin, Fraser, Garden City, Gary, Gibraltar, Grand Blanc, Grand Blanc Township, Grand Ledge, Grand Rapids, Grosse Ile Township, Grosse Pointe Farms, Grosse Pointe Park, Grosse Pointe Woods, Hammond, Hamtramck, Harrison Township, Hastings, Hazel Park, Highland Charter Township, Highland Park, Holland, Howell, Huron Township–New Boston,  Independence Township, Inkster, Jackson, Kalamazoo, Lake Orion, Lambertville, Lansing, Lapeer, Lincoln Park, Livonia, Ludington, Luna Pier, Macomb Township, Madison Heights, Madison Township, Marshall, Melvindale, Meridian Township, Michigan City, Midland, Miland, Milford, Monroe, Mt. Pleasant, Mt. Morris, Muskegon, New Baltimore, North Shores, Northville, Novi, Oak Park, Oakland Township, Pentwater, Plymouth, Plymouth Township, Pontiac, Portage, Redford Township, Riverview, Rochester Hills, Rockwood, Romeo, Romulus, Roseville, Royal Oak, Saginaw, Saint Clair Shores, Saline, Sarnia, St. Joseph, Shelby Township, Southfield, Southgate, Sterling Heights, Taylor, Temperance, Toledo, Traverse City, Trenton, Troy, Utica, Van Buren Township, Warren, Waterford, Wayne, West Bloomfield, Westland, White Lake, Windsor, Windsor Township, Wixom, Woodhaven, Wyandotte, Wyoming, Ypsilanti

Business Phone Services

Virtual Phones

Just getting started with small business phone systems and want to keep expenses to a minimum? Get a new local number for your business and route incoming calls to whatever phone you want. No need to purchase additional hardware.

You can route to a single number, or use advanced routing to send calls to different destinations based on day, time or Caller ID. Virtual phones even include full voice mail capabilities.

Business Phone Services Features


Our small business phone systems support many off the shelf hardware solutions from well-known vendors such as Polycom, Cisco, Avaya, Plantronics and more…

CIT’s intelligent small business phone systems can find you whether you are at the office, on the road, or at home. CIT also offers key features like voicemail, auto attendant, and even tracks usage so you can effectively manage your subscriptions.

There are so many features we’ve dedicated this features page to them.

Business Phone Services

Reports & Insights

Our small business phone systems offer a robust suite of web based reports that can be used to make intelligent decisions.

Our analytics provide historical and real-time information on all devices and extensions.

Get extension summaries, call detail records, active and unreturned calls, calls by DID, agent performance and much more…

Also, get real time insights into quality of service and service availability at all end-points.

Business Phone Services

Attractive Rates

An ample supply of nationwide minutes are included in every plan and overage charges will not break the bank.

CIT also offers very attractive International rates for calling the rest of the world. Competitively priced packages are available for clients who need to regularly make outbound or inbound international calls.


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Business Phone Services for Project Management

Project Mgmt

With our small business phone systems, projects are managed following an established process framework, which is tailored to the specific requirements and internal procedures for each customer.

Our highly-experienced project managers form close relationships with our customers so that we can fully understand their specific business needs.

You should never feel like a small fish in a big pond. We understand that the vast majority of our customers are not VoIP experts. That’s our job.

Service Level Agreements for Business Phone Services


Choosing a small business VoIP provider is never an easy decision. We know the availability of your small business phone systems are of utmost importance to you and it’s something we take very seriously.

That’s why we have built the industry’s most aggressive Service Level Agreement (SLA) to cover the multiple components that keep your site up and running.

We want our customers to feel at ease with their decision to move their phones to CIT, and to know we’re committed to your success.

Scalable of Business Phone Services


We all like to think our businesses are going to grow rapidly, but over time most businesses tend to expand and contract.

The beauty of a business VoIP phone services are it expands and contracts along with your business. Today, you might be growing rapidly and need to add lines quickly. Tomorrow, you may find yourself reducing a few lines.

No matter which direction your business heads CIT can meet your needs, and there are no costly penalties for changing.

Business Phone Services Contingency-Planning

Disaster Recovery

Lets face it, power outages to natural disasters, and a wide range of other threats could disrupt your business operations at any time.

With today’s tight budgets, it’s important to use dollars wisely to ensure continuity.

At CIT, our small business continuity services not only prevent downtime in a cost-effective manner, but they also help your business recover faster, maintain security and increase reliability.

Here’s What a Few Users Have to Say About Our Small Business Phone Systems

We love our users and are fully dedicated to keeping their trust by providing outstanding after sale support!

“We appreciate the professionalism and also the quality of work. We are grateful to have a communications company that is accommodating and supportive!”
Magg Varney, Wigs 4 Kids
“Your hosted services have helped our company run more efficiently and have increased our productivity. We are thankful for your service and support!”
Breanna Bently, Mc Care House
“You have excellent customer service each and every time we need to contact the office. You’ve made a huge difference in our office.”

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