Insurance agent thinking of Phone Systems

Are your insurance phone services

When clients want to renew, extend, or add to a policy will they be able to reach you? When disaster strikes can your clients rely on the phone system at your office? If you are uncertain, consider CIT.

Your insurance phone systems need to be reliable. The agents in your office depend on it everyday and their clients truly need it when things go wrong.

Communicate in Emergencies with
Hosted VoIP Insurance Phone Systems

With CIT agents and claim adjusters will be able to communicate in a disaster or major event anywhere, they can get network or telephone access regardless of ISV or Carrier. Clients can call your business phone numbers and CIT will route calls to agents and claim adjusters anywhere they can receive them.

On our end our cloud data centers are completely redundant with full disaster recovery plans in place to ensure service continuity, even under extreme circumstances.

Even establish mobile claims centers or temporary offices when necessary.

Reliable Insurance Phone Systems

Save Up to 60% Compared to Traditional Insurance Phone Systems

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Insurance Agent Mobility

Insurance Agent Mobility

Agents are often mobile and frequently work across multiple offices. This makes calling them a challenge. With CIT agents can choose to have all calls directed to their mobile device, or setup a schedule for where calls should ring. Have CIT’s insurance phone systems try agents at multiple locations, or let callers use the “Find Me” feature to locate them.

With CIT’s hosted insurance phone systems, there is really no reason to miss another call.

Improve Agent Productivity

See where your agents are and reach them easily with extension dialing. Review their calling history and coach them on how to communicate more efficiently.

Identify your customers instantly when they call in with Caller ID and look-up customer records. When agents aren’t available instantly receive voice-mail messages in email.

Use menus and routing to ensure calls get to the right person.

Insurance Phone Systems
Unite All Offices with Insurance Phone Systems

Unite Offices with CIT’s
Insurance Phone Systems

Unite all locations with CIT’s insurance phone systems, from headquarter to branch and home offices.

CIT insurance phone systems are cost-effective, efficient at identifying client needs, and effective at getting callers to appropriate services.

The Local Advantage

Although CIT is a national service, it is not unusual that we’ll dispatch someone to support your local agent’s office. CIT has a network of service delivery partners throughout the country that provide support to customers who need onsite assistance.

Our competitors simply box up phones and drop in instructions, and the rest is up to you. We believe in developing a relationship with our customers and this starts with making sure your installation goes smoothly. If your people are in an old building that needs to be rewired or you need network troubleshooting we can provide support to make sure you get the quality of service you deserve.

The Local Advantage for insurance Agents
IT Managed Services
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