Serving Metro Detroit & Greater Michigan Since 1987

CIT Managed IT Services

Detroit’s Best Managed IT Services Team

Solid reliable telecom and IT teams are not built overnight. Your business will benefit from our years of blending and molding the right managed IT services team to meet your telecom, network, and security needs.

Managed IT Services

Managed IT Service Assessments & Planning

A well-designed technology plan helps your organization be more efficient and effective in delivering IT support. CIT’s IT assessment provides a comprehensive and thorough review of your company’s IT infrastructure and systems including:

  • Systems Performance
  • Software Audits
  • Network Performance
  • Disaster Recovery/Business Continuity
  • Much more

You’ll receive a written evaluation and recommendation covering the current state of your IT environment and recommended courses of actions. The assessment will enable you to create a go-forward technology plan to prioritize and implement changes as necessary to meet your business goals and objectives.

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Cloud Migrations

Cloud Migrations

If you are considering moving processing, applications, or platforms to the cloud, CIT’s managed IT services can provide the support you need to ensure success. Our team of cloud experts has handled migrations for hundreds of mid-size and small businesses. CIT’s managed IT services team can assist throughout the entire project lifecycle, including:

  • Selecting the right type of cloud platform
  • Selecting the right cloud provider
  • Managing from on-site to the cloud
  • Migrating from one cloud provider to another
  • Staging, deployment and testing of your project

Partnering with CIT’s Managed IT Services will ensure your cloud migration is successful. We provide the fastest and most cost-effective methods to migrate to the cloud. Whether you’re moving to Amazon Web Services, Google Cloud Platform or Microsoft Azure, our team of experts will get you there successfully.

mobile device management

Mobile Device Management (MDM)

Mobile devices and applications are constantly evolving so it is critical to understand exactly how they are used in the workplace and to identify risks. In today’s business environment the average worker will spend more time on their mobile device than their desktop.

Whether you’re updating an existing plan or just getting your first plan in place, CIT’s managed IT services are here to help. CIT’s mobility experts can assess your current mobile usage, work with you to develop an MDM plan, and assist you in its implementation.

Our mobility services include a full mobile security audit. Our solutions are designed to improve device and app performance and preventing unauthorized intrusion attempts. We specialize in Intrusion Detection, Virtual Private Networking, and Advanced Firewalling techniques.

structured cabling

Structured Cabling

We excel at the design and installation of all categories of structured cabling products and fiber optics, partnering with Fortune 500 brands to ensure that you receive the highest quality.  Our solutions include:

  • Cabling Diagrams and As-Built Docs
  • Certification and Cabling Audits
  • All Category Cabling including Gigabit Ethernet
  • Fiber Optic Cabling
  • BICSI Certified Cabling Standards
  • New Construction or Retrofitting Current Structures
  • All Low Voltage including Alarm, CCTV, and A/V
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network infrastructure

Network Infrastructure and Security

CIT’s network infrastructure services cover: Local Area Networks, Wide Area Networks, External Connectivity (Internet/B2B/DMZ/Remote Access), Wireless Data Networks, and Voice Networks.

Additionally, our managed IT services include security assessments, network security solution development, network firewall design and implementation, „intrusion prevention design and implementation, Virtual Private Network (VPN) design and implementation, and network security monitoring services.

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carrier services

Carrier Services

CIT has long-standing relationships with most carriers and vendors serving the greater Detroit metropolitan area and the State of Michigan. With most providers we have a preferred partner relationship which gives us aggressive pricing and direct access to priority support.

Share in our preferred pricing and lose the headache of dealing with Internet and telecom carriers and vendors directly. With CIT’s managed it services you’ll save money, increase reliability, and be able to devote your time to your business.

business phone systems

Voice Systems

CIT offers state-of-the-art on-premise VoIP phone systems, and will also support many existing PBX and VoIP systems. We also offer Michigan’s best hosted phone system. Don’t become a number with a big name cloud provider, go local with CIT.

Extend the life of your existing PBX, save cost and avoid an extended learning curve with an industry standard solution.

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Messaging & Collaboration Solutions

Make better-informed decisions through centralized access to information and improved abilities to locate relevant content; implement comprehensive control over the storage, security, distribution, reuse, and management of documents and other electronic content such as Web pages, PDF files, and e-mail messages; submit work from collaborative sites to portals by using tools that simplify content reuse and publishing.

Our Messaging and Collaboration Solutions accelerate internal and external shared business processes, share business information within and outside of your organization; make business process initiation, participation, tracking, and reporting easy and flexible by providing a simple, consistent user experience through familiar client applications; optimize the way people, content, and processes interact within and across organizations.


Security Cameras and Door Access Systems

CIT provides a full range of security solutions to monitor and protect your business premises, your computers and your data. From internet accessible security cameras and emailed security threats to web-managed door access control, our managed IT services offer complete network support and secure remote access.

With a professionally installed Access Control System, it’s easy to empower your team to track and manage the movement of people in and out of your facility. Not only can we help you define a long-term security strategy, we can also install and service all of the components needed to restrict access to sensitive areas, record who enters key access points and “lock down” your facility with the touch of a button.

A well-designed video surveillance system can deter break-ins and vandalism, discourage employee theft, act as evidence for prosecuting shoplifters, promote worker safety, fight wrongful lawsuits, and record and deter any suspicious activity.

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pc server support

PC & Server Support

CIT’s managed IT services offers comprehensive PC and Server management to proactively update, back up and manage all of your computers. Every aspect of the network is monitored so issues can be detected before causing a problem. Services include:

  • Software and hardware auditing
  • Automated patch management
  • Anti-virus and anti-malware
  • Automated detection and management of new devices added to the network
  • Web content filtering
  • Server backup and virtualization
  • And much more

CIT’s managed IT services also include repair, maintenance and upgrade services for all major brands of PCs, servers, laptops, storage devices and printers.


Disaster Recovery & Business Continuity

There is no reason a temporary setback to turn into a permanent business disaster. It is important to have a plan for when things go wrong. A good first step is to prepare for your critical systems and business premises being unavailable, or what is commonly known as a disaster recovery and business continuity plan.

CIT managed IT services will help you to identify all critical systems and components that will need to be restored in the event of a disaster. We’ll then prepare a plan to ensure you have a process to recover. The disaster recovery and business continuity plan will include a step-by-step process for you and your staff to follow, covering such items as contacting local authorities, insurance carriers, re-establishing phone service, sourcing equipment, restoring data, and all essentials needed to restore your organization’s operational capability.

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