Small Business Phone Systems<span class="sdata2" title="2018-08-06T09:57:43+00:00"></span>
Small Business Phone Systems

Small Business Challenges

When running a small business it seems like there is never enough time or money to achieve the goals set. The cloud is changing this dynamic making technologies previously only available to the big guys affordable to all, which is why 57% of small businesses are already using cloud phone systems.

A great place to start is with your small business phone systems. Why rely on old antiquated telephones or no automation when you can have the complete enterprise suite of business phone systems feature for small business at an affordable price?

Improve Your Image & Productivity with Small Business Phone Systems

It’s time to start working smarter versus trying to conquer everything with brute force, and a good place to start is your small business phone systems. With hosted small business phone systems you can upgrade your image, become more efficient, and enjoy all the benefits of a large enterprise at an affordable price.

Small Business Phone Systems
Small Business Phone Systems

Make the Right First Impression

When customers and business partners call you want to project a professional image which gives them confidence. CIT provides the choice of an automated or live person to introduce your company and greet callers.

Easily route callers to the appropriate department or person using a live attendant, automated directory, or based on the number the person dialed (setup unique numbers for specific purposes). We’ll work with you to get setup, and ensure greetings are professional, and callers get to their desired destination with the least amount of hassle.

Save Up to 60% Compared to Traditional Small Business Phone Systems


Keep Your Existing Numbers

There’s no need to start over when switching to CIT’s small business phone systems. Just let us know which numbers you wish to keep, local or toll free, and we’ll handle the transfer for you with no disruption to your phone systems.

Small Business Phone Systems
Small Business Phone Systems

Never Miss an Important Call

There’s no need for your callers to ever receive a busy signal again. When a caller arrives and you’re on the phone, out of the office, or just plain out of reach CIT presents them with options.

Most competitors simply route your calls to voicemail, CIT provides options such as locating you at different locations based on time and/or day, or routing calls to your mobile phone or an alternative user, or even letting customers choose an alternative destination.

Of course, if email makes sense have customers leave a message and receive it immediately in your email or get a text notification.

Stop frustrating users, by giving them easy alternatives to voicemail or busy signals.

Reduce Phone Systems Costs

On average a small business will save over 60% using CIT’s hosted small business phone systems over purchasing a traditional telecom alternative. Best of all, this comes with no long term commitments. CIT also offers state of the art equipment and attractive domestic and international rates.

Small Business Phone Systems

Project the Image of a Large Company

Small Business Phone Systems

Never Out Grow CIT

You’ll never be too big or too small for CIT. Our business phone systems scale with your small business. Whether you have one phone or one thousand you’ll enjoy the same features and benefits. You can also add offices anywhere and have them easily connected together with CIT. Adding or removing lines is easily accomplished, so our small business phone systems expand and contract along with your needs.

Connect Offices & Home Users

Create a unified presence even when your people work from home or multiple office locations. Let customers call your business number for sales or support and then use CIT intelligent routing to get that call to the right person or department.

Calling within your business is also simplified as your people can simply dial extensions and connect to co-workers at their homes, on the go, or in other office locations.

Small Business Phone Systems for Connect Offices and Home Users
Small Business Phone Systems for Excellent Customer Service

Improve Customer Service

Greet and route callers based on their needs and the status of your small business. If a customer calls sales or support have a call routed to an available agent with the right expertise. If all agents are busy have calls queued for the next available agent and inform callers of anticipated wait times.

Let your callers help you understand their needs by answering a few basic questions, so you can route them to the appropriate person or destination.

Change how the answering system behaves based on your business hours.